Solution Improvement Update December 2024

🎉 December Solution Improvement Team Updates 🎉 Here’s what’s been keeping us busy and moving forward this month: đź“‹ In Scope / Out of Scope We’re simplifying eligibility management! A huge shoutout to Rachel Close for teaming up with our Data Platform team to organize and drive this critical initiative. 🤝 CCN Interactions & Patient […]

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Clinical Operations Updates December 2024

The Clinical Operations team continues to drive key initiatives to support delivering the best care to our members! We are excited to welcome the following New Team Members: Lauren Foster, CCN (KY) Essence Haynes, CCN (KY) Ethan Hardin, Director Clinical Operations (KY) Shaniqua Johnson-Pierce, Clinical Supervisor – Lead Therapist (DE) Please join us in congratulating […]

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Risk Mitigation Updates December 2024

In December, our department celebrated Lindsay Warhola’s 2-year work anniversary and Samantha Garbark’s 4-year work anniversary, marking important milestones for our team. Carrie Kanus attended a Penn State conference on addiction, furthering our commitment to staying informed on key issues in our field. We also enjoyed the November to Remember Party and Summit, which brought […]

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